Albany Technologies – Top 5 Tech Support Providers in Albany, New York


Albany lies at New York State’s Tech Valley’s epicenter, an innovative hub boasting technological companies and educational initiatives. But this industry requires skilled employees who can sustain it.

UA-CPHP produces and distributes satellite broadcasts on public health topics to New York residents. These broadcasts are free and accessible to everyone living there.

ATEC Group

ATEC is a premier Systems Integrator and Solution Provider specializing in Server Based Computing and Information Systems. It has served the IT needs of large enterprises, small/medium businesses, and the government for over three decades. Their product and service portfolio encompasses hardware, software installation, and support – with expertise across every discipline, from programming languages to storage management solutions.

Since its founding in 1994, ATEC has seen tremendous expansion. In December of that year, they purchased their current facility on Roselle Street in San Diego, which provides ample room for growth while housing ATEC’s comprehensive and varied selection of electronic test equipment.

The complaint alleges that the defendants knowingly falsified present material facts when making forward-looking statements regarding ATEC’s current and future business health. They did so because they knew ATEC was not capable of experiencing rapid “hypergrowth,” holding onto its strategic position within the technology industry, or seeing record revenue and earnings increases for 1999.

Defendants challenge the specificity of plaintiffs’ fraud allegations and maintain they do not meet the stringent pleading standards outlined by Rule 9(b) and the Private Securities Litigation Reform Act of 1995. However, ATEC stock was actively traded on NASDAQ’s Small Cap Market System; public reports regularly filed with both SEC and NASDAQ; analysts at brokerage firms followed their activities – evidence suggesting the market promptly digested and reflected current information regarding ATEC in its share price.

Tag Solutions

Tag Solutions provides 24-hour helpdesk services for remote IT support needs. Unlike traditional managed service providers (MSPs), Tag Solutions uses an innovative, proactive model that helps prevent future issues while increasing efficiency by identifying and resolving issues before they become serious – saving clients money through reduced downtime and improved productivity.

Though free tag management solutions exist, enterprise products offer significant advantages that outweigh their cost. Such products can speed website loading times, limit data leakage and comply with data privacy laws while simplifying deployment and update of tags across websites.

Google Tag Manager (GTM) is one of the most widely-used tag management solutions, providing webmasters and marketers with an intuitive user experience. GTM supports a range of third-party tags, integration with Google Analytics, conversion tracking, dynamic remarketing, Google Ads ads, and template creation for third-party titles to streamline adding code onto websites. Tag Commander also makes tag management straightforward by offering one web interface where users can add/remove third-party tags as needed, real-time conversion deduplication features, real-time conversion deduplication, and data privacy regulations compliance.


Liberteks IT services company, located opposite Crossgates Mall, specializes in small business solutions and computer repairs for both consumers and small businesses. Products offered include hardware, software, and networking services with onsite and remote support available to meet IT requirements such as virus infections or server installation and network security / backup services available for their products.

Guilderland-based and employing ten people, the company recently unveiled a program designed to educate home computer owners about security. Staff member Terri Lukacko rode her bike through the Eagle Hill neighborhood and found many residents failing to password-protect their wireless networks.

Repeat Business Systems offers IT products and support similar to Tech Forward. Their focus lies on office technology, such as copiers and printers. Ricoh, Nuance, and OpenText RightFax are among the major IT firms they work with, making Repeat Business Systems an excellent local choice in Albany for businesses needing local IT partners. Furthermore, Repeat Business Systems offers cloud services for small to mid-sized enterprises; larger enterprises should consult other IT firms.


HelloTech is a nationwide tech service offering on-demand expert tech support for computer repair, WiFi services, TV mountings, and innovative home installations. Their technicians are thoroughly vetted, insured, and guaranteed to do an adequate job; book them via app or online – their 30-day money-back guarantee ensures a quality experience!

National Business Technologies of Albany specializes in office technology products like printers, scanners, and photo hardware. In operation since almost a century ago and still expanding, their office can be found downtown Albany; clientele includes local businesses, aquariums, and government agencies.

Tech Valley, Albany’s technology area, is home to many impressive nanotechnology businesses and academic facilities that contribute significantly to economic development in the region, such as GlobalFoundries, Colleges of Nanoscale Science and Engineering at SUNY Poly CNSE, RPI, etc. All these entities help make Tech Valley one of the leading innovation hubs.

Repeat Business Systems

Repeat Business Systems has been helping companies manage their technology since 1987, developing a reputation of “Managing Technology and Installing Trust.” Offering more than just machines, their solutions help companies become more efficient.

At Ricoh USA, they specialize in copiers, printers, scanners, document imaging software, IT services, networking, and office products of all kinds, from leading software engineers and expert consultants to superior service – which has earned them recognition by The Times Union as a Top Workplace as well as their certification from Ricoh Circle of Excellence Certified Dealer.

Recently, RBS made its 13th acquisition by purchasing Databranch, located in Olean, NY. This will bring additional expertise into their company, filling a void between the current corporate headquarters and Western New York branch locations. Steven Bruno has been promoted to Controller over all three companies; having joined RBS initially as an accounting intern, he has gone on to oversee all accounting and financial functions within RBS since being appointed two promotions ago as Controller for all three entities.

Albany IT Group

Albany International Corp is an industrial manufacturer. Their products include paper machine clothing – which produces consumable fabrics and process belts necessary for making various grades of paper, and Albany Engineered Composites, which provides advanced materials-based engineered components for jet engines and airframes for aerospace and defense firms customers.

With headquarters in Albany, New York, and over 4,000 employees globally, this global company produces products used in applications as diverse as manufacturing, defense, and transportation. Furthermore, lean and Six Sigma methodologies are applied to streamline operations and maximize productivity.

Like National Business Technologies, Albany IT Group is a local firm with nearly 100 years of experience. Offering IT solutions from hardware to software, their primary focus lies with office technology, which may not suit mid-sized businesses as much. Furthermore, cloud services may be less beneficial; yet their comprehensive service package includes business email, phone systems, and video surveillance; their pricing is pretty competitive as well – giving it merit as something worth checking out.

Preville Technology

Preville Technology is a New York-based software consulting firm specializing in helping businesses, local governments, and schools. Their highly trained consultants can meet all your IT needs – such as help desk support, hardware procurement, and network logistics – while offering strategic IT consulting services for businesses.

Preville offers more than IT; in addition to selling and renting thermal imaging cameras used by home energy auditing firms for spotting leaks or hot spots in homes, they also sell and rent electrical testers used to locate short circuits as well as offering various security systems such as access control and surveillance cameras.

Preville first became aware of niche equipment rental while working at Global Test Supply, which he eventually sold off to another industry player in 2010. As such, he decided to create an equipment marketplace called KWIPPED; over time, this evolved into the SaaS-style product APPROVE which allows vendors to embed their financing programs at the point of sale, eliminating many of the joint pain points and objections surrounding equipment financing programs for vendors.