If you’re looking to improve your holiday shopping experience, you might want to check out HolidayExtras. Their policies are designed to cover all the bases and make your holiday shopping a breeze. Read on to find out more about the company’s reputation and cancellation policy. You’ll also find information on their customer feedback and exclusions. This company has received numerous positive reviews from its customers and has helped improve the shopping experience of many others.
Cancellation policy
The cancellation policy at Holiday Extra is a policy that helps customers make amends to their bookings before they travel. Customers who wish to cancel a confirmed booking can do so up to 72 hours before travel. If they cancel their booking before the cancellation deadline, they will receive a voucher worth the full amount of the booking. This voucher can be used to book the same Holiday Extra product at a later date within 18 months.
Holiday Extras’ cancellation policy is very flexible. If a customer cancels a holiday within 48 hours of departure, they are entitled to a full refund. However, if the cancellation is a result of illness or bereavement, a refund will not be given. The cancellation policy at Holiday Extra also does not cover bookings made on the day of departure.
If you cancel a holiday with Holiday Extras, you may be able to swap the voucher for cash within 14 days of the original date of travel. However, if you cancel a holiday more than seven days before arrival, the refund will be less PS10. In such a case, the remaining PS10 will be held as a non-refundable balance. You can view Holiday Extra’s cancellation policy here.
Customer feedback
Holiday Extra is a great place to work, and it also has great perks. However, the company’s management doesn’t seem to know what they’re doing, and personal input isn’t always appreciated. Despite this, the company’s culture is one of a kind.
This UK-based company specializes in travel add-ons, such as airport parking, airport lounges, holiday car hire, and travel insurance. The company also has a long-standing reputation for providing the best prices, availability, and overall customer experience. Holiday Extras also provides several other services, which make booking your next holiday a breeze.
Holiday Extras offers live chat support to customers. The agents are knowledgeable and friendly and will answer questions regarding booking holidays, travel insurance, and payment information. Live chat is also free. To contact a live representative, go to the company’s homepage and click on the web chat option. You can also email the company to request more information.
Exclusions from cover
One of the key features of Holiday Extras travel insurance is that it covers pre-existing medical conditions. However, you will need to declare these conditions when you apply for cover, as it will affect the cost of the cover. Consequently, you must read the policy document carefully before buying the cover.
Reputation
Holiday Extras is a travel agency with a reputation for offering great perks and customer service. Its main office is located in a modern open-plan building in the Kentish countryside. The company has a global network of more than 8,000 travel agents and more than 4,000 exclusive partnership agreements. Its staff is encouraged to pursue new creative directions and be a part of a team. Moreover, the company values its employees’ opinions and is committed to their success.
Holiday Extras has an award-winning call center in Kent. Its systems and infrastructure allow it to respond quickly and fairly to all customers. Moreover, it works with a network of 8,000 travel agents and has over 4,000 exclusive partnership agreements with other leading airlines and travel companies. For example, AA, TUI, British Airways, Saga Holidays, and EasyJet are all part of the Holiday Extras network.
Holiday Extras provides a range of travel services and packages, including airport parking and lounges, train and coach transfers, destination car hire, and travel insurance. It makes arrangements for seven million travelers a year and is known for its innovative technology and great prices. Holiday Extras began as an Apple Booking Company and has built a stellar reputation in the industry.
